Everyone at the front desk was most pleasant and helpful. Decided to head to Coushatta for some much-needed rest and fun. My wife and I finally took a vacation after a rough past 5 years. However, this particular stay was enough for us to say. We had two nice meals with good service at the terrace cafe. I will say that the gambling was not bad, wish they had more video roulette options and open during the day, but that's just me. Found them hanging on someone else's door a few doors down. I called for a couple extra, they said they would have them hanging on outside of door when we returned for the night. Also, on a side note, the pillows on the king size bed were 4 very small standard pillows, looked barely bigger than airport size. Had I realized all of this earlier we would have definitely requested another room. With all of this noted, I can only assume that the sheets were probably not washed from previous occupants. We have a Keurig and know how to work this type of coffee machine, lol. We made coffee and it was full of grinds and a complete mess. I went to get a clean hand towel the next morning to dry my face after washing it and when I unfolded it. The counter tops in the room were not cleaned. There was someone else's hair all over the bathroom floor. So did not realize extent of how unacceptable it was until much later. we rushed out because mom was ready to gamble, lol.

The back headboard of the bed was ripped and torn in several places, the chair was also ripped. Upon arrival, it was noted that the room appeared old and worn. Pictures will show for themselves, you decide. however, for a hotel of this caliber, I expected better. That being said, I understand the room was complimentary and would not write this review if it was somewhat satisfactory.

I have been receiving offers for a complimentary room over the past year, finally decided to take advantage of it to take my mother for her 80th birthday.

Hilton Grand Vacations Club on the Las Vegas Strip.

Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Louisiana State University at Eunice.Hotels near Koasati Pines at the Coushatta Casino Resort.Hotels near Kids Quest and Cyber Quest at Coushatta Casino.Hotels near The Grand Hotel At Coushatta.

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